Weak or no heat
Furnace Services in Columbus, Dayton & Cincinnati
When you need your furnace serviced today, just call Five Star.
When you need your furnace repaired right away, you can’t afford to wait. That’s why our expert technicians provide fast, reliable furnace service throughout Columbus, Dayton, and Cincinnati—backed by over 50 years of trusted local service. If we don’t arrive today for your furnace repair need, your service call fee is on us—that’s our Fast Guarantee.*
Signs Your Furnace Needs Service
Don’t get left in the cold—fix issues before they become expensive.
If your furnace is acting funny or you haven’t had it inspected in a while, don’t delay having a furnace professional check it out. Far too often putting off minor furnace problems can become costly. If left unchecked, these minor issues can lead to expensive furnace repairs, premature furnace replacement, or skyrocketing heating costs — all of which could have been avoided had they been addressed right away.
Signs You Need Furnace Services
Whether it’s a full furnace replacement, a repair, or a seasonal inspection, Five Star has your back.
Fast Furnace Service to Keep Your Home Comfortable
Furnace problems? No Sweat!
When you need fast and professional furnace services, you should trust one of the top-rated furnace contractors in Ohio. Since 1972, our family-owned business has been locally trusted for high-quality furnace solutions. We hire and train Ohio’s best furnace professionals to ensure top-tier service for your home.
When you choose Five Star for furnace services, you get:
Good Communication
Easy Scheduling
Short Scheduling Windows
Transparent Pricing
Fast Service
No Pushy Sales
$2,000 off
Complete HVAC Installation
*Must mention the coupon with scheduling. Each coupon is not valid with other coupons, offers, discounts, or previous purchases. Must be in service area. Some restrictions may apply. Call for details. Only valid on complete HVAC systems. Coupon Code: 2000OFF-HVAC-INSTALL
Your #1 Furnace Service experts in Columbus, Dayton & Cincinnati
No Heat? No Problem. We Handle It All
At Five Star Home Services, we’re here to help with all your furnace needs—whether it’s a quick repair, routine maintenance, or a brand-new furnace installation. We offer fast, same-day furnace services throughout Greater Columbus, Dayton, Cincinnati and surrounding areas.
Common furnace services we encounter
- Furnace Repair – Furnace acting up? Don’t stress—we’re on our way! Our certified technicians are experts at identifying and fixing furnace issues fast, ensuring your home stays warm when you need it most. From strange noises to uneven heating, no furnace problem is too big or too small for us to handle.
- Furnace Maintenance – Keep your furnace running efficiently all year long with our detailed furnace maintenance services. Regular furnace checkups not only extend the life of your furnace but also reduce unexpected furnace repair costs. Plus, we inspect everything, so you’ll always know your furnace is operating at peak performance.
- Furnace Installation & Furnace Replacement – Need a new furnace? You shouldn’t have to wait. Whether it’s time to replace an old furnace or upgrade to a more energy-efficient model, we’ll guide you through the process from start to finish. Our experienced team of local furnace experts will recommend the best options for your specific needs and budget, always with your comfort in mind.
- Emergency Furnace Services – When your furnace breaks down on the coldest night of the year, you need a team you can trust. Don’t be left waiting—just call Five Star. Our emergency furnace services are available around the clock to ensure your family stays safe and warm, no matter what.
Don’t sweat the small stuff—we’ve got this! Whether it’s a quick furnace repair or a complete furnace upgrade, confidence starts when you choose the best in the business. When you need your furnace fixed fast—just call Five Star.
Your Trusted heating Experts Across Columbus, Dayton & Cincinnati
Rooted in your community. Ready when you need us.
As Ohio natives, we understand the unique needs of homes in our area. Whether you’re in the heart of Cincinnati, suburban Columbus, or anywhere in between, we’ve got a Five Star team nearby—ready to restore your heat with a smile.
Our furnace service areas include:
Columbus
- Bexley
- Blacklick
- Canal Winchester
- Circleville
- Columbus
- Delaware
- Dublin
- Gahanna
- Groveport
- Heath
- Hilliard
- Lancaster
- Lewis Center
- New Albany
- Newark
- Pataskala
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Westerville
- Whitehall
- Worthington
Dayton
- Beavercreek
- Bellbrook
- Cedarville
- Centerville
- Clayton
- Dayton
- Fairborn
- Huber Heights
- Kettering
- Medway
- Miamisburg
- Moraine
- Riverside
- Springboro
- Springfield
- Trotwood
- Vandalia
- Waynesville
- Wilberforce
- Xenia
- Yellow Springs
Cincinnati
- Batavia
- Blue Ash
- Bridgetown
- Cincinnati
- Fairfield
- Finneytown
- Hamilton
- Lebanon
- Loveland
- Madeira
- Medway
- Mason
- Moraine
- Middletown
- Milford
- Monroe
- Morrow
- White Oak
- Wilmington
Furnace Service Reviews: Stories From Our Customers
Real stories from real customers.
Curious what it’s like to work with Five Star Home Services for your furnace? Don’t just take our word for it—hear from real customers who’ve experienced our fast, friendly, and professional service firsthand.
“Good communication! Eddie did a wonderful job! Our blower motor was fried. Eddie made a number of great suggestions which considered and then accepted. Eddie is a standout for your company! He is personable, thorough and professional. We enjoyed having him in our home and were very happy that Five Star was able to get to us today!! Our furnace is once again working fine. We are Five Star customers for as long as we need your services! Thank you!”
— Ben North
Eddie Johnson, HVAC Service Call
“Mike came out to do a safety inspection for us on the furnace. As he started doing research on our furnace and found out it has not been serviced since we had it installed about 3 years ago. So I asked if he had time to do a full blown checkup. He made arrangements to do the checkup, made a couple recommendations and even cleaned out the chipmunk that met his demise by crawling in the make up air pipe and couldn’t make his way back out. Great guy, very personable. Even figured out that our new NEST thermostat wasn’t working properly.”
— Greg Rice
Mike Brown, HVAC Safety Inspection
“This is the second time I’ve used Five Star. They are the only people I will use from now on. Luke Ferguson was incredible. Checked and cleaned my furnace. Spent a lot of time teaching me about my furnace. I highly recommend Five Star for all your heating, air conditioning, plumbing , etc needs. Locally owned and operated”
— Jeff Webb
Luke Ferguson, HVAC Safety Inspection
“The entire team at Five Star Home Services were professional, personable, and I am forever grateful to all who helped me in a very stressful situation as a recently retired senior. I just cannot thank them enough.”
— Cindy Snyder
Kori Wheeler, Furnace Install
“They arrived on time & did an amazing, efficient job. Super nice guys! Kori and Brandon thanks so much”
— Mike Overheul
Kori Wheeler, Furnace Install
“Five Star just installed a new Carrier furnace replacing my 27-year old furnace. The installation crew that performed the work was friendly, courteous, and professional. They answered all my questions and completed the job in a timely and efficient manner. I would certainly recommend Five Star for any of your HVAC needs.”
— Jeff Cole
John Pelfrey, Furnace Install
“These guys are awesome.. from the start of the process with Brad going the extra mile to help my family find a solution to our heating emergency. All the way through to Dakota and JP doing the install ..showing up on time, cleaning up, and walking us through our new systems… I won’t go anywhere else for my heating and A/C needs.. thank you Five Star !!!”
— Cyndi Evans
John Pelfrey, Furnace Install
How We Deliver Five Star Furnace Service
Furnace service made simple —as easy as 1, 2, 3!
Call & Schedule
We are committed to clear and consistent communication. You’ll always be able to reach us, 24/7, 365 days a year, and we will answer or reply back within seconds!
Technician Arrives
Five Star service means you shouldn’t have to wait. You will be notified when your technician is on their way and you will have clear communication from start to finish.
Back to Comfort—Fast
Whether it’s your furnace, A/C, electrical, or plumbing, we deliver solutions to get your home back to comfort, fast.
Making A Difference Beyond Home Services
We don’t just fix homes— we help rebuild lives!
At Five Star Home Services, we’re more than just a home service provider. We believe families are the foundation of any home. This means that we don’t just fix homes—we help rebuild lives. Our mission? We serve those in need.
A portion of every job we complete goes toward giving back to those in need, partnering with local nonprofits, and investing in initiatives that strengthen our neighborhoods. We are dedicated to making a difference—the Five Star Difference.
With our roots growing deep into our communities, we wholeheartedly believe in Profit on Purpose—a commitment to using our success as the launchpad to create positive change throughout our service areas.
Your Purchase
With each purchase, you’re helping others in need.
Giving Back
A portion of our revenue is dedicated to giving back to our communities.
Community Change
These local non-profits carry out lasting community change.
Furnace Problems Don’t Fix Themselves. And Winter Won’t Wait
Ohio winters hit hard—and when they do, our schedule fills up fast. Delaying a simple fix now could turn into an expensive emergency later. Avoid long wait times, costly after-hours fees, and freezing nights by locking in your service today.
A Letter From Our
Chief Executive Officer
Dear Valued Customer,
On behalf of all of us at Five Star Home Services, I would like to take this opportunity to extend a heartfelt “Thank You,” to all of you, for your continued loyalty and support. Your trust in our brand is the foundation upon which our success has been built. Because of this, we are constantly striving to exceed your expectations while serving those in need in our communities.
Founded in 1972 by Howard Morris Sr., Five Star Home Services started as a small family-owned heating and air conditioning company in Pickerington, Ohio. Throughout the years, we have grown into one of the top-rated Heating, Ventilation and Air Conditioning companies in Greater Columbus, Greater Dayton, Greater Cincinnati and surrounding areas. We offer fast same-day furnace service, including furnace repair, furnace replacement, furnace installation, furnace safety checks, furnace inspections, furnace maintenance, furnace installation, and all types of furnace services.
Our brand promises are focused on trust, excellence, speed, accountability and transparency. This means when you need us, we’ll be there today or it’s free. We also provide three estimates on every job and guarantee Five Star Service on every call, or we make it right. Additionally, we are passionate about serving with purpose. As a Profit On Purpose company, a portion of our revenue goes back into our communities and into amazing non-profits we support that are helping those in need.
We are only able to do this because of the support we receive from customers like you. Over the years, we have evolved from Pickerington Heating & Cooling, Five Star Heating and Cooling Group, Five Star HVAC, Five Star Furnace, Five Star AC, Five Star Plumbing and Five Star Electricians into the one distinct and exceptional brand that we are today.
Moving forward, our goal is to continue to grow and offer professional and innovative home services while expanding our charitable efforts. We are ever-committed to delivering innovative solutions that address your needs and improve your experience with every interaction. Working together, we feel confident we will continue to exceed your expectations while having a positive impact on the world around us.
Sincerely,
Christian Rattin
Chief Executive Officer , Five Star Home Services
Frequently Asked Furnace Questions
You’ve got questions? We’ve got answers!
We recommend scheduling furnace maintenance at least once a year. The ideal time is before the heating season begins, typically in the fall before you’re using your furnace daily. Regular furnace maintenance keeps your furnace running smoothly, improves energy efficiency, and helps prevent unexpected furnace breakdowns.
What are the signs that my furnace needs repair?
The following are some common warning signs that your furnace might need attention from a furnace professional:
- Uneven heating throughout your home
- Strange furnace noises such as banging, rattling, or squealing
- An unusually high heating bill
- Poor airflow or weak heating output
- Constant cycling (the furnace is turning on and off frequently)
If you notice any of these furnace issues—or something feels off—don’t stress! We’re here to help. Just call Five Star, and we’ll check it out.
On average, a well-maintained furnace can last 15–20 years. However, factors like frequency of use, quality of furnace maintenance, and furnace model type can impact your furnace’s lifespan. If your furnace is nearing 15 years or showing signs of inefficiency, it might be time to start considering furnace replacement.
The following are a few fast and easy furnace tips to maximize your furnace’s efficiency and save on energy costs:
- Schedule annual furnace maintenance to keep it in top shape.
- Replace or clean your furnace’s air filters every 1–3 months.
- Seal any gaps in your home’s windows and doors to prevent heat loss.
- Consider installing a programmable thermostat to regulate heating.
- Upgrade to an energy-efficient furnace if yours is outdated.
You deserve a cozy home without skyrocketing energy bills—call us if you need fast furnace service!
Don’t panic! Here’s a quick checklist to troubleshoot before calling for help:
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- Ensure your thermostat is set correctly (and has working batteries).
- Check your breaker panel to see if there’s a tripped circuit.
- Replace the furnace’s air filter if it’s clogged.
- Look at the pilot light (if your furnace has one)—is it lit?
If you’ve tried these and your furnace still won’t work, don’t sweat it. We’re on our way! Just call Five Star for fast, reliable furnace service.
The energy efficiency of your furnace depends on its AFUE (Annual Fuel Utilization Efficiency) rating. For example, newer furnaces typically have an AFUE of 90% or higher, while older furnaces may range between 60–80%. If your furnace is older, upgrading to a high-efficiency furnace could save you significantly on heating bills. Need advice? We’re here to help you make the switch.
The following are some signs it might be time to replace your furnace rather than repair it:
- Your furnace is over 15–20 years old.
- Furnace repair costs are more than 50% of the cost of a new furnace.
- Your heating bills have spiked unexpectedly.
- The furnace has trouble maintaining a consistent temperature.
- You’re frequently calling for furnace repairs.
A new furnace can improve energy efficiency and keep your home cozy for years to come. Have questions? When you need your furnace fixed today—just call Five Star!
A well-functioning furnace may make a gentle hum or the sound of airflow when operating. However, unusual furnace noises could mean there’s an issue. Here’s what to watch out for when it comes to your furnace:
- Banging or popping: This could indicate your furnace has dirty burners or ductwork issues.
- Squealing or grinding: Possible furnace motor or furnace belt problems.
- Rattling: This could signal loose furnace components.
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Peace of Mind with Five Star Protection Plans
Stay Worry-Free with Protection That’s Built to Last
Keeping up with your home maintenance shouldn’t be overly complicated. It should be easy. We offer impressive home maintenance plans designed specifically for you to protect your entire HVAC, plumbing, and electrical systems at competitive monthly price rates.
When you STAY PROTECTED with Five Star, you won’t have to worry about unexpected problems at inopportune times. With our plans, you can enjoy priority scheduling, exclusive savings, and more, knowing your home is always in expert hands.
We know it. You know it. But you also deserve peace of mind. So, kick your feet back and relax, knowing your home is protected by Five Star!
