Got a Question? Get Answers in Minutes!
“Always able to get me in ASAP so my family of animals is safe in the heat.”
— Cooper Sandoval
“I would welcome them back and request them to do any repairs in the future.”
— Paula Whitney
“They do it the RIGHT way! I will keep coming back.”
— Claire Irwin
“My sump pump backup system was installed exactly as requested. Definitely recommend.”
— Ben James
“As a retired electrician, they get 5 stars in my book.”
— John Mason
“Their work is excellent and I couldn’t be more pleased with the results.”
— Vanessa Saunders
“My thermostat showed a drop of 7 degrees in a matter of 20 minutes.”
— Layla Burris
“Being a single mom, I felt very comfortable having them in my home.”
— Kim Harper
Everything You Need for Total Home Comfort
We’ve got your whole home covered.
Five Star delivers dependable service around the clock. Whether it’s a sudden AC failure, furnace repair, electrical concern, or plumbing emergency, our experts are on call 24/7—bringing you peace of mind when it matters most.
Plumbing Services
We’re Number 1 in the Number 2 Business
Plumbing
Water Heaters
Water Pump
Drain Service
Water Treatment
Water Line
Gas Line Service
Electrical Services
Outage Leaving You in Shock? We’re Amped to Help!
Electrical Services
Whole Home Generators
The Trusted Choice For Home Services
Why choose Five Star Home Services?
Because your home deserves reliable care and trusted service. At Five Star, we’re here 24/7 with fast scheduling, skilled technicians, and clear communication from start to finish. We treat your home like our own—delivering comfort, safety, and peace of mind, every time.
Us vs. Them — Spoiler alert: We’re the good guys
Us:
Clear Communication
Easy Scheduling
Transparent Pricing
No Pushy Sales
Them:
No Communication
Unreliable Scheduling
Unclear Pricing
High Pressure Sales
Peace of Mind, Simplified
Service made simple—
as easy as 1, 2, 3!
Call & Schedule
We are committed to clear and consistent communication. You’ll always be able to reach us, 24/7, 365 days a year, and we will answer or reply back within seconds!
Technician Arrives
Five Star service means you shouldn’t have to wait. You will be notified when your technician is on their way and you will have clear communication from start to finish.
Back to Comfort—Fast
Whether it’s your furnace, A/C, electrical, or plumbing, we deliver solutions to get your home back to comfort, fast.
Serving Homes, Supporting Communities
When you book a service with us, you’re giving back too. A portion of the proceeds from every job goes directly toward supporting local community programs and families in need.
Trusted HVAC, Plumbing, & Electrical Services Across Central & Southwest Ohio
Reliable home services,
right where you need us.
As your local electricians, HVAC technicians and plumbers in Central and Southwest Ohio, we are proud members of the communities we serve.
We have a team of master plumbers, electricians, and NATE-certified technicians in your area with 24-hour customer support throughout the year.
Our service areas include:
Columbus
- Bexley
- Blacklick
- Canal Winchester
- Circleville
- Columbus
- Delaware
- Dublin
- Gahanna
- Groveport
- Heath
- Hilliard
- Lancaster
- Lewis Center
- New Albany
- Newark
- Pataskala
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Westerville
- Whitehall
- Worthington
Dayton
- Beavercreek
- Bellbrook
- Cedarville
- Centerville
- Clayton
- Dayton
- Fairborn
- Huber Heights
- Kettering
- Medway
- Miamisburg
- Moraine
- Riverside
- Springboro
- Springfield
- Trotwood
- Vandalia
- Waynesville
- Wilberforce
- Xenia
- Yellow Springs
Cincinnati
- Batavia
- Blue Ash
- Bridgetown
- Cincinnati
- Fairfield
- Finneytown
- Hamilton
- Lebanon
- Loveland
- Madeira
- Medway
- Mason
- Moraine
- Middletown
- Milford
- Monroe
- Morrow
- White Oak
- Wilmington
See why homeowners trust our Five Star Services
Real stories from real customers.
For more than five decades, thousands of Ohioan homeowners just like yourself have trusted Five Star Home Services. Here’s what they’re saying:
“Steve was very professional, answered all of our questions, helped us compare estimate options, and handled all repairs in a timely manner! We are very appreciative for the emergency weekend service Steve was able to provide our family!”
Steve Monbeck, Plumbing Service Call
“Floyd and Anthony were amazing installers! Very respectful and left the work site clean and looking better than they found it. Thank you!”
Floyd McDuffie, HVAC Full Install
“Kyle came to assess my hot water heater leaking and they are sending someone out today to install new one. Very professional and explained everything in detail. The hot water was installed by Kyle and he did an excellent job. Again was very professional, courteous and explained everything. I will definitely keep using their services for plumbing, electrical and heating and air.”
Kyle Gilbert, Plumbing Service Call
“Jacob was absolutely fabulous. He was efficient. He listened to what I had to say. And he was extremely honest with me. I could not have wanted anything more. He is a great asset to your company.”
Jacob Quallen, Water Heater Install
“Jacob was amazing! He did a wonderful job and was really pleasant to speak to. He brightened our whole afternoon and brought a lot of calm to our morning of chaos. Highly recommend!”
Jacob Quallen, Plumbing Minor Replacement
“Roody was an absolute superstar. Walked me thru everything and very professional. He is welcome back anytime.”
Roody Garat, Plumbing Service Call
“I am a long standing Five Star member and have been very happy with their service so far. They have helped me with several projects around the home and are always very helpful, knowledgeable, courteous and respectful of my home and never leaving a mess. All technicians know their stuff and always let you know they are on their way before they arrive. Thanks Five Star once again for saving the day!
George Walters, Plumbing Service Call
“Nobody else for me but Five Star!!!!!!!!! Mr. G is my new best friend from Five Star.”
Guillermo Rubke, Plumbing Service Call
“Brandon Morgan from Five Star was absolutely the BEST. We really appreciate him and his service. We will let our family and friends know of our wonderful experience, and will highly recommend Five Star Home Services.”
Brandon Morgan, HVAC Service Call
“This is the second time I’ve used Five Star. They are the only people I will use from now on. Luke Ferguson was incredible. Checked and cleaned my furnace. Spent a lot of time teaching me about my furnace. I highly recommend Five Star for all your heating, air conditioning, plumbing , etc needs. Locally owned and operated”
Luke Ferguson, HVAC Safety Inspection
“I love Five Star, Eddie is amazing! So kind, extremely professional and a very up beat happy person! He made us feel that he had our best interest in mind!”
Eddie Johnson, HVAC Service Call
“Mitch was a FANTASTIC service tech today. He explained things thoroughly and in terms I could understand, and didn’t pressure me into decisions to be made on the spot. He was awesome!”
Mitch Jessup, HVAC Safety Inspection
“Mitch was very knowledgeable, professional, pleasant and kind. Mitch was patient with me in explaining the system and made it easy to understand everything about the services. I would highly recommend Mitch and Five Star Home Services.”
Mitch Jessup, HVAC Safety Inspection
“Ryan was very courteous to my wife and I, he seemed very professional and knew what he was doing and I would like to have him sent to the house in the future for us thank you – Mr. and Mrs. Thompson.”
Ryan Daly, HVAC Safety Inspection
“Mitch is a wonderful young man, very courteous, very knowledgeable and was a pleasure having in my home. He answered all my questions. He showed me exactly what was wrong and I really appreciated that. It was good to know that there are people that you can trust and have in your home. I will ask for him specifically next time.”
Mitch Jessup, HVAC Safety Inspection
Making A Difference Beyond Home Services
We don’t just fix homes— we help rebuild lives!
At Five Star Home Services, we’re more than just a home service provider. We believe families are the foundation of any home. This means that we don’t just fix homes—we help rebuild lives. Our mission? We serve those in need.
A portion of every job we complete goes toward giving back to those in need, partnering with local nonprofits, and investing in initiatives that strengthen our neighborhoods. We are dedicated to making a difference—the Five Star Difference.
With our roots growing deep into our communities, we wholeheartedly believe in Profit on Purpose—a commitment to using our success as the launchpad to create positive change throughout our service areas.
Your Purchase
With each purchase, you’re helping others in need.
Giving Back
A portion of our revenue is dedicated to giving back to our communities.
Community Change
These local non-profits carry out lasting community change.
Proud Partners
A Letter From Our
Chief Executive Officer
Dear Valued Customer,
Thank you for your continued trust in Five Star Home Services. Your loyalty is what drives us to provide fast, professional, and reliable service across Columbus, Dayton, Cincinnati, and surrounding areas.
Founded in 1972 by Howard Morris Sr., we’ve grown from a small family business in Pickerington to a top-rated home service provider, offering heating, air conditioning, plumbing, and electrical solutions—all backed by our Five Star Promise: fast same-day service, three estimates, and guaranteed satisfaction.
As a Profit On Purpose company, we proudly reinvest in our communities and support local nonprofits making a real difference. Thanks to your support, we’ve unified our services under one trusted name—Five Star Home Services.
We look forward to continuing to serve you with excellence while expanding both our service reach and community impact.
Sincerely,
Christian Rattin
Chief Executive Officer
Five Star Home Services
Everything You Need To Know About Five Star
You’ve got questions? We’ve got answers!
We’re open Monday through Sunday, 7:00 AM – 9:00 PM, and available 365 days a year to serve you.
Yes, we charge a $99 diagnostic fee for repairs. This covers the cost of sending a licensed technician to your home to thoroughly assess the issue. Once we complete the diagnostic, we’ll provide you with clear options and pricing before any work begins.
Yes! We provide free estimates for replacements on:
- HVAC systems
- Plumbing
- Water heaters
- Drains
- Electric panels
- Electrical replacements
Our team will evaluate your needs and give you a clear, no-obligation estimate before any work begins. Visit our Estimates page for more information.
Yes! Five Star Home Services is fully licensed and insured for your peace of mind. Our license numbers are: OH HVAC #48904, OH Plumbing #46645, and OH Electrical #45353. You can trust that our work meets all safety and compliance standards, and we carry full insurance to protect you and your home.
Yes! We offer a wide range of financing options designed for all types of credit—whether good or bad. To explore plans that fit your budget, visit our Financing page
Jump to Section
Peace of Mind with Five Star Protection Plans
Stay Worry-Free with Protection That’s Built to Last
Keeping up with your home maintenance shouldn’t be overly complicated. It should be easy. We offer impressive home maintenance plans designed specifically for you to protect your entire HVAC, plumbing, and electrical systems at competitive monthly price rates.
When you STAY PROTECTED with Five Star, you won’t have to worry about unexpected problems at inopportune times. With our plans, you can enjoy priority scheduling, exclusive savings, and more, knowing your home is always in expert hands.
We know it. You know it. But you also deserve peace of mind. So, kick your feet back and relax, knowing your home is protected by Five Star!
