Excessive Vibration
Sump Pump Services in Columbus, Dayton & Cincinnati
Our Sump Pump services are your basement’s best friend.
In Ohio, heavy rain can hit fast—and so do we. If your sump pump breaks, Five Star Home Services is ready to respond. Thanks to our Fast Guarantee, if we can’t arrive today, your service call is FREE.* Get fast, reliable sump pump repair, replacement, or installation before the next storm strikes.
Signs Your Sump Pump Needs Service
Protect your home before it’s too late!
Not sure if your sump pump is working properly? Unusual noises, constant cycling, or water pooling in your basement are signs it’s time for a checkup. At Five Star Home Services, our expert plumbers handle sump pump repair, replacement, and maintenance to keep your home protected. Whether it’s an emergency or routine service, we’ve got you covered.
Signs You Need Sump Pump Services
Don’t wait for your sump pump to fail during a storm — call Five Star Home Services today for expert sump pump services! Five Star delivers expert care across Columbus, Dayton, and Cincinnati—fast.
Fast Sump Pump Services to Protect Your Basement
No more water woes! We are your sump pump experts.
When you need fast sump pump services in Columbus, Dayton, Cincinnati, or surrounding areas, there’s one company that stands out from the competition. Five Star Home Services is trusted as one of the top-rated sump pump experts in Ohio. Since 1972, our family-owned company has been trusted for high-quality plumbing solutions and all types of sump pump services. We hire and train Ohio’s best plumbing professionals to ensure top-tier sump pump service for your home.
When you choose Five Star for sump pump services, you get:
Good Communication
Easy Scheduling
Short Scheduling Windows
Transparent Pricing
Fast Service
No Pushy Sales
$150 off
Backup Sump Pump with Battery
*Must mention the coupon with scheduling. Each coupon is not valid with other coupons, offers, discounts, or previous purchases. Must be in service area. Some restrictions may apply. Call for details. Coupon Code: 150OFF-PLBG-BACKUPSUMP
Your #1 Sump Pump Experts in Ohio
Reliable Sump Pump Services You Can Trust
From short cycling and strange noises, to water backing up in your basement, power issues and excess vibration — sump pump project is too complex for our skilled team! We’ve seen it all! The following are just a few of the issues we can address when performing sump pump repairs and other sump pump services daily throughout Central and Southwest Ohio:
Common Sump Pump Problems We Encounter
We specialize in a wide range of HVAC services designed to improve your indoor air quality and optimize the performance of your heating and cooling systems. Our HVAC services include:
- Power Failure: Loss of electricity can render your sump pump useless.
- Clogged Discharge Lines: Blockages can prevent proper water drainage.
- Pump Burnout: Overworking can lead to motor failure.
- Switch Problems: A stuck or faulty switch can halt operation.
- Improper Installation: Incorrect setup can lead to inefficient performance.
- Frozen Pipes: Cold weather can freeze discharge lines, causing backups.
If you’re experiencing any of these issues, don’t hesitate to call Five Star Home Services for expert sump pump solutions! With Five Star, you don’t have to wait! We offer same-day services!
Your Trusted Sump Pump Experts Across Columbus, Dayton & Cincinnati
Rooted in your community. Ready when you need us.
As your local sump pump experts in Central and Southwest Ohio, we are proud members of the communities we serve. We have a team of master plumbers and sump pump technicians in your area with 24-hour customer support for emergency sump pump solutions all year long!
Our sump pump service areas include:
Columbus
- Bexley
- Blacklick
- Canal Winchester
- Circleville
- Columbus
- Delaware
- Dublin
- Gahanna
- Groveport
- Heath
- Hilliard
- Lancaster
- Lewis Center
- New Albany
- Newark
- Pataskala
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Westerville
- Whitehall
- Worthington
Dayton
- Beavercreek
- Bellbrook
- Cedarville
- Centerville
- Clayton
- Dayton
- Fairborn
- Huber Heights
- Kettering
- Medway
- Miamisburg
- Moraine
- Riverside
- Springboro
- Springfield
- Trotwood
- Vandalia
- Waynesville
- Wilberforce
- Xenia
- Yellow Springs
Cincinnati
- Batavia
- Blue Ash
- Bridgetown
- Cincinnati
- Fairfield
- Finneytown
- Hamilton
- Lebanon
- Loveland
- Madeira
- Medway
- Mason
- Moraine
- Middletown
- Milford
- Monroe
- Morrow
- White Oak
- Wilmington
Sump Pump Service Reviews: Stories From Our Customers
Real stories from real customers.
Wondering what it’s really like to choose Five Star Home Services for plumbing services? Hear directly from homeowners who’ve experienced our fast, friendly, and professional service. Their reviews speak louder than we ever could.
“Nick was fabulous, knew exactly what he was doing, courteous, friendly and was very patient with 101 questions. Thanks Nick!”
— Izzy Mattingly
Nick Schneider, Plumbing Drain Diagnostic
“Nick was VERY helpful and kind. He went above and beyond. It’s so refreshing to see such great rapport in times like now. Would definitely recommend!!”
— Erik McGowan
Nick Schneider, Drain Diagnostic
“Steve was very professional, answered all of our questions, helped us compare estimate options, and handled all repairs in a timely manner! We are very appreciative for the emergency weekend service Steve was able to provide our family!”
— Katie Burkett
Steve Monbeck, Plumbing Service Call
“I had a clogged main drain that kept the whole house from draining, James the drain specialist was absolutely amazing. He explained everything perfectly, he showed me what he was seeing and what I should be seeing. He gave me tips on how to prevent this in the future, he gave me tips so that I wont require further work, and he a great attitude the whole time. Highly recommending James/Five Star to family and friends. Couldn’t be happier with the service!”
— Q0P3
James Ashley, Drain Diagnostic
“Chris Carr was absolutely amazing! My pipes had roots in them built up real bad and I was hoping we wouldn’t have to replace anything and him and his assistant and supervisor kicked ass and got my clean out taken care of and even gave us great tips to keep up on preventative care as well. He was very informative, fun to talk with and extremely personable, and even took care to clean up after the job super well! We’ll definitely be using them in the future!”
— Kayla Small
Chris Carr, Drain Diagnostic
“This was our second time using Five Star Home Care in Xenia, and they were just as great as the first. We had a clogged shower drain on a Sunday and were surprised to book an appointment that same morning! James Ashley, our technician, was professional, polite, and efficient. He cleared the drain, checked our pipes, and left the area spotless. Big thanks to Alexis for her help setting everything up. Highly recommend James and the Five Star team!”
— Susie Chaney
James Ashley, Drain Diagnostic
“Chris did an amazing job! Our system was badly backed up just days after our home warranty expired. He and two other techs worked nearly 10 hours yesterday and Chris returned today for two more. What should’ve cost nearly $1,000 was cut in half thanks to the team’s generosity—and Chris’s hard work likely saved us from an $8,000 repair. Reminder: stay on top of roots in your lines—they can get out of control fast!”
— Allyssa Benny, Drain Diagnostic
Chris Carr, Drain Diagnostic
“Very professional, courteous, and knowledgeable. Unlike another company that showed up unprepared, they came within 24 hours, completed the camera inspection, found the break in 20 minutes, provided photos, and gave helpful repair recommendations. I’ll definitely use them again.”
— Randy Kirkland
James Ashley, Drain Diagnostic
“Chris did a great job! Very thorough, efficient, respectful – and, he of course solved our problem. We highly recommend Chris and Five Star for your plumbing needs.”
— Michael Stoecker
Chris Carr, Drain Diagnostic
“Hello, i had a great experience with Mr. Ashley, very polite clean well uniformed on time honest and very communicative and upfront about how it was gonna be approached and price was spot on now hidden fees and was done in no time, country needs more hard working class honest folks like James very appreciative and even asked him for card, serviced us on the lords day even on Sunday! Thank you very much and god bless him, highly recommended.”
— Benjamin Crout
James Ashley, Drain Diagnostic
How Our Sump Pump Service Works
Sump Pump solutions made simple—as easy as 1, 2, 3!
Call & Schedule
We are committed to clear and consistent communication. You’ll always be able to reach us, 24/7, 365 days a year, and we will answer or reply back within seconds!
Technician Arrives
Five Star service means you shouldn’t have to wait. You will be notified when your technician is on their way and you will have clear communication from start to finish.
Back to Comfort—Fast
Whether it’s your furnace, A/C, electrical, or plumbing, we deliver solutions to get your home back to comfort, fast.
Making A Difference Beyond Home Services
We don’t just fix homes— we help rebuild lives!
At Five Star Home Services, we’re more than just a home service provider. We believe families are the foundation of any home. This means that we don’t just fix homes—we help rebuild lives. Our mission? We serve those in need.
A portion of every job we complete goes toward giving back to those in need, partnering with local nonprofits, and investing in initiatives that strengthen our neighborhoods. We are dedicated to making a difference—the Five Star Difference.
With our roots growing deep into our communities, we wholeheartedly believe in Profit on Purpose—a commitment to using our success as the launchpad to create positive change throughout our service areas.
Your Purchase
With each purchase, you’re helping others in need.
Giving Back
A portion of our revenue is dedicated to giving back to our communities.
Community Change
These local non-profits carry out lasting community change.
Delaying Sump Pump Services Often Leads To:
- Increased Flood Risk
- Foundation Damage
- Mold Growth
- Higher Repair Costs
Don’t wait until it’s too late! Stay ahead of costly problems! Call Five Star Home Services today for reliable sump pump solutions to protect your basement and your home. Schedule your sump pump solutions today and save time, money, and stress.
A Letter From Our
Chief Executive Officer
Dear Valued Customer,
Thank you for choosing Five Star Home Services for your plumbing needs. Whether it’s sewer line repair, sewer line replacement, trencheless sewer line replacement, trenchless sewer line repair, water treatment systems, water quality testing, water softeners, water filtration, reverse osmosis, water lines, water line repair, water line replacement, gas lines, gas line repair, gas line installation, water pump services, well pumps, sump pump installation, sump pump repair, sump pump maintenance, sump pump replacement, or some other type of plumbing service — your trust fuels everything we do. We have all your water heater and other plumbing-related needs covered in one place!
We’re proud to be built on trust, transparency, speed, and exceptional service. That’s why we offer same-day furnace installation, three estimates for every job, and our Fast Guarantee: if we don’t arrive today, your diagnostic is free. It’s our promise to deliver Five Star Service—or make it right.
As a Profit on Purpose company, every job helps us give back. Your support directly funds local charitable efforts across Columbus, Dayton, Cincinnati, and beyond. When you choose Five Star, you’re not just upgrading your home—you’re helping rebuild lives.
Looking ahead, we’re committed to expanding our reach while continuing to provide fast, professional plumbing services—and making a bigger impact in the communities we love.
Thank you again for allowing us to be your trusted home services partner.
Sincerely,
Christian Rattin
Chief Executive Officer
Five Star Home Services
Frequently Asked Sump Pump Questions
You’ve got questions? We’ve got answers!
A sump pump is a device installed in the lowest part of a basement or crawlspace to help keep the area dry and prevent it from flooding. At Five Star Home Services, we emphasize the importance of a sump pump for Ohio homeowners, as it effectively protects your home from water damage, especially during heavy rains common in the state.
Regular maintenance is key, and our experts recommend testing your sump pump at least once a year. To check its functionality, pour a bucket of water into the sump pit. If the pump activates and drains the water efficiently, it’s in good working order. If not, it might be time for a professional inspection from Five Star Home Services.
On average, sump pumps last about 7 to 10 years. Factors such as frequency of use and local conditions in Ohio can affect this lifespan. Our team at Five Star Home Services can help extend your pump’s life through regular maintenance and timely repairs.
Common signs include unusual noises, the sump pump running continuously, or failure to start. If you notice any of these issues, our team at Five Star Home Services is ready to diagnose and resolve the problem efficiently.
While some homeowners may feel confident installing a sump pump themselves, we at Five Star Home Services recommend hiring a professional. Proper sump pump installation is crucial to ensure the system’s effectiveness and longevity, and our experienced team ensures everything is set up correctly.
Regular sump pump maintenance includes cleaning the sump pit, checking for any debris, testing the pump, and ensuring the discharge line is clear. Five Star Home Services offers comprehensive maintenance services to keep your sump pump in top condition, protecting your home from potential water damage.
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Peace of Mind with Five Star Protection Plans
Stay Worry-Free with Protection That’s Built to Last
Keeping up with your home maintenance shouldn’t be overly complicated. It should be easy. We offer impressive home maintenance plans designed specifically for you to protect your entire HVAC, plumbing, and electrical systems at competitive monthly price rates.
When you STAY PROTECTED with Five Star, you won’t have to worry about unexpected problems at inopportune times. With our plans, you can enjoy priority scheduling, exclusive savings, and more, knowing your home is always in expert hands.
We know it. You know it. But you also deserve peace of mind. So, kick your feet back and relax, knowing your home is protected by Five Star!
